Frequently Asked Questions

Admission and Tickets

Our Farm opens from 10 a.m. until 6 p.m. (9.30 a.m. on weekends & public holidays). CLOSED every Tuesday (except school & public holidays).

Kindly check our ticket price here.

Senior citizens will enjoy children’s ticket prices.

Yes, we offer discounts for groups with a minimum of 30 pax. Please send your details to

Yes, you can buy tickets at our walk-in counter. Alternatively, online ticket purchase is also available here.

Yes, a family package (2 adults & 2 children) is available for purchase at the ticket counter. Please bring the original MyKad or Working Visa for verification as well.

You can bring the voucher to our ticket counter for redemption. Please do note we only accept valid and original vouchers. Subject to the TnC.

We accept cash or credit/ debit cards.

Accessibility and Facilities

Yes, we have a dedicated pathway for strollers and wheelchairs.

Yes, we have a restaurant and a café inside the Farm.

Outside food & beverages are not allowed while inside the Farm premises.

Smoking is not allowed while inside the Farm premises.

Yes, we do have first aid available throughout the Farm.

Unfortunately, we don’t provide any stroller or wheelchair rental. Visitors are welcome to bring their own instead.

Yes, it is located next to the Ranger’s Outpost.

Yes, there are dedicated prayer rooms for Muslims near the entrance.

Yes, small lockers are available at the entrance. Please ask our staff for assistance.

Animals and Exhibits

We have a collection of more than 140 species of local and exotic animals. Most of the animals are free-roaming and can be interacted with except for a few displayed behind specialized exhibitions.

Yes, kindly refer to the timetable here.

Yes, you can capture photos and videos of your memorable experience here.

All children MUST be accompanied by at least 1 adult.

Yes, please ask any of our uniformed staff for assistance.

No, all our exhibitions can be enjoyed by people of all ages.

Please notify our Sales & Marketing team if you want to do any special activity.

You can interact with our selected animal stars during Animal Parade on weekends & public holidays.

Events and Programs

Yes, kindly send your group details to Event space is subjected to availability.

Currently we have Jr Farm Rangers workshops for children aged 5 till 12 years old. You can find further information here.

Yes, you can book your group slot by sending your group details at

Yes, you can send your resume and internship letter to

Yes, you can view our current events at the Highlights page. Additionally, we also encourage you to follow our social media accounts for the latest happenings and promotions news.

General Policies

Pets are not allowed inside Farm in The City due to safety and health reasons.

Please inform and ask our staff for assistance.

You can alert our rangers regarding animal welfare while inside the Farm.

Drone usage is not allowed without written permission from the management.

Yes, you can refer to the list of prohibited items here.

Educational Resources

Yes, you can find additional info about our Kembara Sekolah here.

Yes, we have Jr Farm Rangers workshops for children aged 5-12 years old. Kindly check the details here.

Facility Rentals

Yes, our D’Pine Loghouse event space is available for rent. Kindly send your group details to

Normal bookings require at least 2 weeks notice.

Transportation and Parking

Yes, you can check the routes here.

We provide limited FREE parking near the entrance. First come first serve.


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